Privacy Policy
Privacy Policy
Last updated: February 17, 2026
This Privacy Policy describes how Backyard Snowstorm LLC (“Backyard Snowstorm,” the “Site,” “App,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you:
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Visit our website at https://backyardsnowstorm.com (the “Site”),
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Download or use our mobile application (the “App”), or
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Otherwise use our services or communicate with us
(collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
Information We Collect
1. Information You Provide to Us
When you interact with our Services, you may directly provide:
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Contact details (name, address, phone number, email address).
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Order information (billing/shipping address, payment confirmation, contact details).
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Account information (username, password).
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Customer support information (information you include in communications with us).
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SMS consent information (opt-in status, timestamp, and method of consent).
Some features may require specific data. If you choose not to provide certain information, you may not be able to access certain features.
2. Information We Collect Automatically
We automatically collect certain information when you interact with the Services (“Usage Data”) through cookies, pixels, SDKs, and similar technologies. This may include:
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Device and browser information.
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IP address and network information.
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Interaction data (pages viewed, clicks, navigation patterns).
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Approximate geolocation based on IP address.
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App performance data and crash diagnostics.
3. Information From Third Parties
We may receive information from third parties, including:
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Shopify (our ecommerce platform provider).
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Payment processors.
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Shipping and fulfillment providers.
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Analytics providers (e.g., mobile analytics tools).
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Advertising and marketing partners.
Any third-party information we receive will be handled in accordance with this Privacy Policy.
Mobile Application
When you download, access, or use our App, we may collect additional information.
Information Collected Through the App
Depending on usage, we may collect:
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Device type, operating system, and device identifiers.
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App version and usage activity.
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Log data (IP address, access times).
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Diagnostic and crash data.
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Approximate location based on IP address.
Mobile Device Permissions
With your permission, the App may access:
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Camera (for uploading images).
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Photo library or storage.
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Push notifications.
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Location services (if enabled).
You may disable permissions at any time in your device settings.
Push Notifications
If you opt in, we may send push notifications regarding:
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Order updates
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Account notifications
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Promotional offers (where permitted by law)
You may disable push notifications in your device settings.
Mobile Analytics and Crash Reporting
We may use third-party analytics or crash reporting tools to improve functionality and performance. These providers may collect device identifiers, usage data, and diagnostic information under their own privacy policies.
App Stores
If you download the App through the Apple App Store or Google Play Store, those platforms may collect certain information. We are not responsible for their data practices. Please review their privacy policies.
In-App Purchases
If purchases are made through Apple or Google in-app billing systems, payment processing is handled by those providers. We do not collect or store full payment card details processed through app store billing systems.
How We Use Your Information
We use personal information to:
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Provide and deliver products and services.
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Process transactions and ship orders.
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Communicate with you.
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Provide customer support.
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Send marketing communications (with consent).
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Personalize advertising.
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Improve the Services.
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Detect and prevent fraud.
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Comply with legal obligations.
SMS Data Collection and Use
When you provide your phone number and consent to receive SMS communications, we collect:
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Your phone number.
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Opt-in consent data (timestamp, source, and method).
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Messaging history.
We use this data to:
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Send order updates.
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Send account notifications.
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Send promotional messages (if opted in).
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Verify identity and prevent fraud.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Consent to receive marketing messages is not a condition of purchase.
We may share SMS data with:
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SMS carriers and delivery providers.
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Technology partners managing SMS campaigns.
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Legal authorities if required by law.
We do not sell SMS consent data.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Operate and improve the Services.
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Remember preferences.
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Analyze usage.
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Deliver targeted advertising.
You can manage cookies in your browser settings. Disabling cookies may impact functionality.
We recognize the Global Privacy Control (GPC) signal as a request to opt out of targeted advertising for that browser or device. Other than GPC, we do not respond to “Do Not Track” signals.
How We Disclose Personal Information
We may disclose personal information to:
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Service providers and vendors.
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Payment processors.
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Shipping and fulfillment partners.
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Analytics and marketing providers.
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Legal authorities when required.
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Business transaction participants (e.g., merger or sale).
In the last 12 months, we have disclosed:
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Identifiers (contact information).
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Commercial information (order history).
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Internet/network activity data.
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Approximate geolocation data.
We may “sell” or “share” personal information (as defined by law) for advertising purposes, including identifiers, commercial information, and usage data.
You may opt out of the sale or sharing of personal information by contacting us at support@backyardsnowstorm.com.
Children’s Data
The Services, including our mobile application, are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us for deletion.
Security and Retention
We take reasonable security measures to protect your information. However, no system is completely secure.
We retain personal information only as long as necessary to:
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Provide Services.
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Comply with legal obligations.
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Resolve disputes.
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Enforce agreements.
Order and tax-related records may be retained for up to 7 years.
Your Rights
Depending on your location, you may have the right to:
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Access personal information.
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Request deletion.
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Correct inaccuracies.
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Data portability.
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Restrict processing.
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Withdraw consent.
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Appeal decisions.
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Opt out of marketing communications.
To exercise rights, contact us at support@backyardsnowstorm.com. We may verify your identity before processing requests.
Residents of certain U.S. states, including California, Utah, Colorado, and Virginia, may have additional rights under applicable law.
International Users
We may transfer personal information outside your country. Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.
If you are located in the European Economic Area or United Kingdom, we process personal data under one or more of the following legal bases:
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Performance of a contract
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Legitimate interests
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Legal obligations
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Your consent
Shopify Disclosure
Our store is hosted by Shopify Inc., which provides the ecommerce platform allowing us to sell products and services. Shopify processes information according to its own privacy policy.
Contact Us
If you have questions or requests regarding this Privacy Policy, contact us:
Backyard Snowstorm LLC
Email: support@backyardsnowstorm.com
Address: 432 West 12300 South, Suite 101
Draper, UT 84020
United States