Refund policy

Backyard Snowstorm provides a standard 30-day return window. (Any pre-orders purchased before September 15th are valid for a standard return until October 15th) Un-opened items are subject to a 10% re-stocking fee plus shipping costs. Any opened items are subject to a re-testing fee plus shipping costs (25% of Snow Gun Cost). If items are damaged, or show significant wear or abuse, Backyard Snowstorm reserves the right to discount the return further to replace or repair.

All Backyard Snowstorm snow guns are built, assembled, and tested in our warehouse in Sandy, UT. This return policy is based on our short selling season, limited inventory, and our testing procedures for snow gun quality.

ARTIFICIAL SNOWMAKERS

All BYSS Artificial Snowmakers have a 30-day return policy. Items must be in new condition. The customer is responsible for shipping charges plus a 10% re-stocking fee.