Return and Warranty Policies

BYSS Real Snowmaking Policies

What is the Return Policy?

Backyard Snowstorm provides a standard 30-day return policy. Un-opened items are subject to a 15% re-stocking fee plus shipping costs. Any opened items are subject to a 25% re-testing and re-stocking fee plus shipping costs. If items are damaged, or show significant wear or abuse, Backyard Snowstorm reserves the right to discount the return further.

This return policy is based on our short selling season, limited inventory, and unique hand-made products. 

What is the Product Warranty?

Backyard Snowstorm products are covered under a 2 year limited warranty.  If any item has manufacturing defects, assembly defects, or shipping damage, we will repair or replace the damaged items.  The warranty covers damage or failure due to normal operation and conditions.  

Outside of this warranty, Backyard Snowstorm can repair or replace any items at the customers cost. 

Backyard Snowstorm will not be responsible for any warranty claims for pressure washers or air compressors.